Privacy Policy.

1. About This Privacy Policy

This Privacy Policy explains how Limitlas AI Ltd, trading as Limitlas Labs, collects, uses, stores and protects personal information.

Limitlas Labs is the data controller for personal data processed through its website and services, except where another organisation is the data controller under a separate arrangement.

2. Information We Collect

Depending on how you interact with Limitlas Labs, we may collect the following.

Identity information:

• name
• company name
• job title
• business role

Contact information:

• email address
• telephone number
• business address
• location

Property information, where you submit a property or space requirement:

• property address and details
• ownership information
• planning information
• photographs, videos and documents
• development information
• commercial requirements

Business information, for Technology Partners:

• company information and website
• services and capabilities
• sectors and geographic coverage
• project information and case studies
• partnership requirements

Technical information:

• IP address
• browser type and device information
• operating system
• pages viewed and referring website
• approximate location
• website usage information

We may also retain information contained in communications with Limitlas Labs.

3. How We Collect Information

We may collect information when you:

• visit our website
• submit a property
• submit a space requirement
• request a Feasibility service
• purchase a service
• submit a Technology Partner request
• contact us
• subscribe to communications
• interact with our website or otherwise communicate with Limitlas Labs

We may also receive information from third parties, public sources and service providers where legally permitted.

4. How We Use Personal Information

We may use personal information to:

• provide our services
• process property submissions and assess property opportunities
• respond to enquiries
• understand future space demand
• communicate with property owners, occupiers and Technology Partners
• provide Feasibility and repositioning services
• administer accounts and process payments
• provide customer support
• operate and improve our website and analyse usage
• prevent fraud and misuse and maintain security
• send relevant communications and market our services where permitted
• comply with legal obligations

5. Legal Bases for Processing

Depending on the circumstances, we may process personal data because:

• it is necessary to perform a contract
• it is necessary to take steps at your request before entering into a contract
• we have a legitimate interest
• you have provided consent
• processing is necessary to comply with a legal obligation
• another lawful basis applies under applicable data protection law

6. Legitimate Interests

Where we rely on legitimate interests, these may include:

• operating our commercial property intelligence services
• identifying relevant commercial opportunities
• responding to business enquiries
• maintaining relationships with property owners, occupiers and Technology Partners
• improving our services
• maintaining platform security and preventing fraud
• promoting relevant Limitlas Labs services where permitted

7. Marketing

Where legally permitted, Limitlas Labs may send information about our services, commercial property opportunities, Technology Partner opportunities, property intelligence, Limitlas Daily, events, research and related content.

Where consent is required, we will obtain it. You may unsubscribe from marketing communications at any time.

8. Sharing Personal Information

We may share relevant information with:

• property owners and occupiers
• commercial property professionals and developers
• Technology Partners
• professional advisers
• technology, payment, hosting, communications and analytics providers
• legal or regulatory authorities where required
• other parties where reasonably necessary to provide a requested service

9. Property and Commercial Information

Where you submit information for a property review, space requirement or Technology Partner opportunity, you acknowledge that relevant information may need to be shared with another party to support the requested review, research or service.

We will seek to limit information shared to what is reasonably necessary for the relevant purpose.

10. International Transfers

Some service providers may process personal data outside the United Kingdom. Where personal data is transferred internationally, Limitlas Labs will use appropriate safeguards where required by applicable law.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including legal, accounting, contractual and regulatory requirements. Retention periods may vary depending on the type of information and relationship.

12. Data Security

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration and disclosure. No internet transmission or storage system can be guaranteed to be completely secure.

13. Your Data Protection Rights

Subject to applicable law, you may have rights to:

• access your personal data
• correct inaccurate information
• request deletion
• restrict processing
• object to processing
• request data portability
• withdraw consent
• complain to the Information Commissioner's Office

14. Cookies and Tracking

Limitlas Labs uses cookies and similar technologies. Further information is provided in our Cookie Policy.

Where consent is legally required for non-essential cookies or similar tracking technologies, Limitlas Labs will seek consent before using them. Current ICO guidance applies these principles not only to cookies but also to technologies such as tracking pixels, web storage, scripts and tags.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. You should review the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on the Limitlas Labs website.

17. Contact

Limitlas AI Ltd, trading as Limitlas Labs

Company number: 16871239

86–90 Paul Street, London, England, EC2A 4NE

enquiries@limitlaslabs.com